Privacy Policy

Last updated: May 1, 2024

Charming Sneaks (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share information when you visit our website, make a purchase, or interact with us.

Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, billing/shipping address, and payment information.
  • Order Details: Products purchased, purchase history, and preferences.
  • Technical Information: IP address, browser type, device information, and cookies.
  • Marketing Preferences: Your choices regarding promotional emails, SMS, or other communications.

How We Use Your Information

We use your information to:

  • Process and fulfill your orders.
  • Communicate with you about your orders, account, or inquiries.
  • Send you promotional offers, newsletters, or updates (if you’ve opted in).
  • Improve our website, products, and services.
  • Detect and prevent fraud or misuse of our website.

Sharing Your Information

We do not sell your personal information. However, we may share it with:

  • Service Providers: Payment processors, shipping companies, marketing platforms, and IT support.
  • Legal Compliance: If required by law, regulation, or legal process.
  • Business Transfers: In connection with a merger, sale, or acquisition.

Cookies & Tracking Technologies

Our website uses cookies and similar technologies to:

  • Enhance your browsing experience.
  • Remember your preferences.
  • Analyze site traffic and performance. 

You may adjust your browser settings to refuse cookies, but some features of the site may not function properly.

Your Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you.
  • Request correction or deletion of your information.
  • Opt out of marketing communications at any time by clicking “unsubscribe” in emails or replying “STOP” to SMS.
  • Request that we limit or stop certain data processing.

To exercise these rights, please contact us at help@charmingsneaks.com

Data Security

We take reasonable measures to protect your personal information against unauthorized access, use, or disclosure. However, no internet transmission is completely secure.

Children’s Privacy

Our website is not directed to children under 13 (or the relevant age in your jurisdiction), and we do not knowingly collect information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.

Contact Us

Should you have any questions about this Privacy Policy, or if you would like to exercise any of the rights available to you, please call us (201)644-6294, email us at help@charmingsneaks.com or contact us at 420 East 86th St Apt 4D New York, NY 10028